Business Technical Support Analyst : The position offers technical support to approximately 400 faculty and staff who use PC and Macintosh computers. The primary functions of this position are Workstation installation and maintenance. Application Server installation and maintenance, maintaining functional integrity of the LAN and connections with the campus network, hardware and software installations and maintenance, troubleshooting set up, upgrading and configuration of computers, managing Active Directory accounts, and supporting connections to the hospital information system (APEX). The position also supports and backs up Windows and Unix Based servers. Manage Screen connect remote software.
